Find the Answers to Frequently Asked Questions
What are Spots?
Spots are points you earn for purchasing items at a business.
How do I redeem deals and rewards?
It’s really easy!
Remember, Spots can only be redeemed at the same business where they were earned.
How do I earn Spots?
Each time you check in at a SpotOn tablet with your email, phone number, SpotOn card, or SpotOn mobile app, you’ll earn Spots (points) that you can use towards rewards at that business.
How many Spots do I earn per transaction?
This is up to the business. We see that most businesses give one Spot per visit or 2 Spots per dollar spent. If you are unsure of how many Spots you are earning, just ask!
How do I get deals?
You are automatically signed up for deals (meaning VIP offers) when you check into a business or add a business to your memberships through our consumer app. Then, you’ll receive push notifications and emails about new deals.
How do I earn rewards?
Remember to check in each time you visit a participating business. Once you have enough Spots for a reward, you can redeem spots for a reward right away, or save them for a better reward.
Why aren’t any businesses near me?
We’re still expanding! If you’d like to see SpotOn at business near you, email us at email@example.com
Why do you need my birthday?
Everyone likes a treat during their birthday month! Some SpotOn businesses may send you a reward you can claim anytime during your birth month, but it expires once the month is over (even if you hadn’t claimed it).
Why do you need my phone number?
Adding a phone number to your account allows you to check in more quickly. Just type it in when your check in instead of digging around for a card or opening your app. We will not sell, rent, swap or otherwise disclose any of this information.
What is guest mode?
Guest mode is a way for you to explore nearby businesses and discover the rewards you can earn. To access features like deals, rewards or Spots, you need to sign up for SpotOn.
Why don’t I have a password?
You have enough to remember, so we wanted to give you one less thing to memorize. Simply verify your account through your email and you will be able to log in.